Over 20,000 teams continue to trust Duress to keep them safe.
Duress has pushed increases in staff safety and peace of mind by up to 92%.
We prioritise understanding and addressing our partner's requirements with continuous improvement.
The average pick-up time for a Duress Operator is only 7 seconds.
We have a highly-graded security monitoring centre performing above the industry standards.
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The numbers speak for themselves.
Teams trust Duress
Increase in staff safety
Satisfaction rate
Average pick-up time
Frequently Asked Questions
Does Duress track my location all the time?
No, Duress streams your location only once an emergency has been declared. While an emergency is active, your location updates every 5 seconds. When you request assistance either via a Team Alert or Emergency, your device will ping your location to your nominated contacts.
Can administrators see my location?
No, administrators within your organisation cannot see your location unless you have activated an emergency or team alert.
How does declaring an emergency work?
To declare an emergency, click the Emergency Button (red button on the side), which can urgently request police assistance. All Duress Eagles in your team will be notified that an emergency has been activated. Live video, audio, and location data will be sent to our 24/7 A1 Graded Monitoring Centre, where the emergency will be verified and triaged.
Can I cancel an alert once it has been activated?
Yes, to cancel an alert you can tap the blue button on your screen that says 'Cancel'. To ensure you are ok, the operations centre will also give you a call before closing the monitoring.
Is there a dashboard to manage users?
Yes, admin users will get access to Pathfinder, the Duress dashboard where all users, alerts and settings can be managed.
How can I get some training?
Every organisation will receive complementary onboarding training, but you can also access information at any time by visiting knowledge.duress.com or by contacting our local support team.